OEM Certified Repairs

What OEM certified means

OEM stands for original equipment manufacturer, the company that built your car. To become certified, a collision shop has to invest in the tools and equipment the manufacturer requires, put its technicians through the manufacturer's training, and pass an audit of its facility and processes. The certification is renewed regularly, so it reflects how the shop works today, not years ago.

Why it matters for your repair

• Safety. Modern vehicles use high-strength steels, aluminum, structural adhesives, and dozens of sensors. Repairing them the wrong way can compromise airbag timing, crumple zones, and driver-assistance systems.
• Warranty and value. A repair done to factory procedures with genuine parts protects your vehicle's warranty and its resale value.
• Fewer surprises. Certified shops have access to the manufacturer's repair information, so the estimate reflects what the repair actually requires.

Manufacturers that certify Fix Auto Apple Valley

See the full list and what each program covers on our certifications page. Highlights include the Ford Certified Collision Network, Honda ProFirst, Acura Certified Collision, and Lexus Authorized Collision Center, along with I-CAR Gold Class training for the whole team.

Genuine parts vs. aftermarket parts

Some insurance policies allow aftermarket or recycled parts. We will tell you what your policy covers and what the manufacturer specifies, and we will never install a part that compromises the safety of the repair. If you want genuine OEM parts throughout, we can price the difference so you can decide. Learn more on our insurance claim assistance page.

Not sure if your vehicle qualifies?

Manufacturer procedures exist for nearly every make and model, whether or not the shop holds that brand's certification. Send us a photo estimate and tell us the year, make, and model; we will explain what a factory-correct repair involves for your vehicle.